The company DEILEX (hereinafter “the Firm” or “we ") attaches particular importance to the protection of your data personal and respect for your privacy.
The purpose of this policy is to inform you in a transparent manner about how we collect, use, protect and share your data when you browse our website or interact with our services. We ensure that the collection and processing of your data complies with the laws and regulations in force, in particular:
there Law Ivorian n°2013-450 of June 19, 2013 relating to the protection of personal data;
THE Regulations General Data Protection (GDPR) of the European Union, when it applies to our activities or partners.

1. Data personal data collected

Depending on the case, we may be required to collect the following categories of data:

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  Information identification (surname, first name, position, company, function)
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  Contact details professional (e-mail address, telephone, postal address)
  
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  Data navigation (IP addresses, connection logs, cookies, preferences user)
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  All other information that you choose to communicate to us via the forms contact, application or request for information.

2 . Purposes of processing

The data collected is processed for the purposes following:

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  Reply to your requests for information, contact or partnership
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  You inform about our services, publications or events
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  Ensure technical management and security of the website
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  Realize anonymized statistical analyzes in order to improve our content and services
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  Respect our legal and regulatory obligations regarding compliance and security.

3. Legal basis for processing

The processing of your data is based on:  

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  your consent, when you expressly give it (for example to the use of non-essential cookies);
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  L'execution of a contract or pre-contractual measures (when you interact with our services);
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  OUR legitimate interest to ensure the proper management and security of our activity.

4. Data recipients

Your personal data is strictly confidential and are accessible only to authorized members of the Cabinet and, where applicable, to our technical service providers 
(hosting, maintenance, digital communication) under contracts that comply with data protection requirements.
We do not sell or rent your personal data to third parties.  

5. Shelf life

Your data is only kept for the duration necessary for the purposes for which they were collected:

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  Data of contact: up to 3 years after the last contact
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  Data of navigation: 13 months maximum for cookies
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  Data contractual or regulatory: according to the applicable legal durations.

6. Data security

We implement technical measures and appropriate organizational measures to protect your data against unauthorized access authorized, loss, alteration or disclosure.
These measures include server security, access control, encryption of communications and awareness raising among our teams.  

7. Your rights

In accordance with Ivorian law n°2013-450 and, where appropriate applicable, under the GDPR, you have the following rights:  

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  Law access to your personal data
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  Law rectification or update
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  Law opposition to the processing of your data for legitimate reasons
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  Law upon deletion of your data when it is no longer necessary
  
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  Law to withdraw your consent at any time for treatments based on it.
  

To exercise these rights, you can send a request written to:
info@deilex.ci or by mail to:
DEILEX – Data Protection Service
[Head office address – Abidjan, Ivory Coast.
 You also have the right to submit a complaint to thePersonal Data Protection Authority (ARTCI).  

8. Use of cookies

A cookie is a small file stored on your device when visiting our site. It allows you to store information relating to your navigation in order to improve its quality. We use different types of cookies:

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  Cookies essential: necessary for the operation of the site and the security of navigation.
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  Cookies analytical: to measure attendance and understand the use of the site (via Google Analytics or equivalent).
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  Cookies of personalization: to remember your preferences and improve your experience.

You can accept, refuse or configure the use of cookies at any time via the cookie management box accessible on the site.  

9. Policy change

This policy may be updated to reflect legal or technical developments.
The date of last update will be indicated at the top of the page.
We invite you to consult it regularly.  

10. Contact

For any questions regarding this policy or the management of your personal data:

info@deilex.ci

 DEILEX – Abidjan, Ivory Coast